The Crazy Mind » Ecommerce http://www.lunaticmarks.com A Webmaster Blog Mon, 08 Oct 2007 10:00:15 +0000 http://wordpress.org/?v=2.8.1 en hourly 1 Top 6 tips to Enjoy Ecommerce business http://www.lunaticmarks.com/top-6-tips-to-enjoy-ecommerce-business/ http://www.lunaticmarks.com/top-6-tips-to-enjoy-ecommerce-business/#comments Tue, 08 May 2007 12:08:31 +0000 Ravi http://www.lunaticmarks.com/?p=121 1. Emails should 90% be fixed with a series of FAQs. Try to make FAQ or knowlegde base on your ecommerce website , since most of problems are common try to address the questions there from website only so that people can read and find answer instead of calling , remember no one like to call when they can find answer themselves

2. Raise prices on troublesome products.

3. For technical stuff take the help of your manufacturers they must be supporting to how to write content and documentation for the products

4. Make the phone number for support a premium number! Not ten bucks a minute premium, but offer the customers the premium number where you will help them or the non-premium number of the manufacturer. Make it easy to use the premium number for customers and hard to find you directly on a standard number.

5. Develop an email list of your best customers and cater to them.

6. Use the profit that you earn from the sale to fund a new business that you truly enjoy…good luck!

For more reading after you got exhausted or If I missed any points, Click on this Ecommerce thread

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